![]() ![]() If this is the problem, we recommend contacting Sony for support, rather than repairing the controller at home - this will cancel the guarantee. A stuck button: test your controller on your PC - see how in the How to fix a PS4 controller that doesn't work in games section.Bluetooth problem: try pairing your controller again.The DualShock 4 controller needs a reset: reset it through the little hole on the back, near L2.The PS4 needs a reset: reboot your console.There are various reasons this may occur. Here are most of them and how to overcome them: How to fix a PS4 controller that isn't responding to PS4? Clean your controller: however, we recommend checking if you can still claim the controller's guarantee. If this is the case, we recommend doing so. If you choose to open or repair your controller at home, it will lose its warranty.Drivers: make sure all your PC's drivers are up to date.Also, make sure that your console is turned off so there is no signal interference. Bluetooth pairing: try turning off, then on again your PC's Bluetooth. Once this is done, pair it again with your controller.The controller needs a reset: a hard reset may fix the problem.The PS4: the problem may be due to the PS4 connectivity. Try rebooting your console.USB cable is damaged: if you're using a USB cable, try using another one.The battery is dead: try charging your controller.There may be several reasons for a DualShock 4 to be unresponsive on a PC: How to fix a PS4 controller that doesn't work on PC? Turn off your console, plug your controller into the PS4 with a USB cable, and then turn it on again with your controller. ![]() ![]() Restore the default settings on your PS4 (this may cause data loss).After this is done, you can disconnect your controller and proceed to clean it, if there is a stuck button. However, if your controller is still under guarantee, we recommend claiming it rather than trying to repair it yourself. From there, select Device properties and follow the test button menu. Open and clean your controller. There may be a button that is stuck. To check if this is your case, plug your controller into your PC, then go to Start > Devices and printers. From there, right-click on your controller and select Device settings.Shake your controller - you can even smack it against your hand. However, keep it calm and avoid any damage - our team is not responsible for any damage.If your DualShock 4 work in the PlayStation menu but not when playing a game, try the following: How to fix a PS4 controller that doesn't work in games? Test your PS4: launch the console in Safe mode, connect your controller with a USB cable, and press the PS button.Reset your DualShock 4: there is a tiny hole on the back of the controller (near L2). Press and hold with a sim card opener (or with a similar item) for 5 seconds. You can then reconnect your controller.Test the USB cable - plug your controller into the console with another cable.If you are experiencing this problem, this may be due to a low battery level or an unsuccessful connection to the console. Here's what to do to fix this issue: How to fix a flashing white light on PS4 controller? Simply connect the controller using the USB cable provided and then turn on your PS4 and proceed with the pairing procedure. The next step is to once again pair your controller with your device.This should be enough to reset your controller. Using a paperclip, press and hold the Reset button for a few seconds.The Reset button is located in a tiny hole at the back of the controller near the L2 button. PS4 controller not responding in safe mode.PS4 controller not responding white light. ![]()
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